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What's NEW With
Your Account? At a glance, here's what's new with this Version 6.5 release...
An exciting new tools is now available for your website. The Wedding Store sells everything your wedding clients will need for a memorable and perfect wedding day. From dresses to shoes to jewelry to gifts, your wedding clients will be able to shop thousands of the best products at the lowest prices, all in a single location...your website! The best part is that you can set up an affiliate account so you can earn 10% commission on sales generated through your Wedding Store. These products are shipped directly from the manufacturers, so no work is required on your part. You simply direct your clients to your personal Wedding Store and let the checks come rolling in! To set up an affiliate account, please visit this site and then enter your affiliate ID on the Master Settings page of your control panel. Link to your Wedding Store from your main website and include it in your Client Area so clients can access it when planning their event, and start making money today!
Share your thoughts with the world! It’s the information age, and customers expect to keep up with the latest information regarding your company. With your very own blog you can easily share company news & information, author and publish articles pertaining to your company or industry, tell stories from past events, or post any other important information you wish to share with your customers and potential customers. Your customers can automatically be notified of the latest happenings at your company by subscribing to your personal RSS feed. The most recent 25 articles are published via RSS feed while older articles are archived automatically, but still accessible for customers and search engines. Publish or edit articles by clicking the link under the Tool Configuration section of your control panel. Happy blogging!
We've teamed up with Google to offer Google's award-winning Google Analytics system on your website tools! Google Analytics offers you a wealth of valuable tracking and statistical information on your website. Through this new integration, you can use the Google Analytics system on your website tools to gain incredible insight as to how clients and prospective clients are using your tools. This is information you can use to improve your website, and increase leads and bookings through your site. Google Analytics makes it easy to improve your results online. Write better ads, strengthen your marketing initiatives, and create higher-converting websites. Google Analytics is free to all site owners. Visit http://analytics.google.com to sign up today. Integrate Google Analytics with your website tools by visiting the Master Settings page of your control panel.
Our system now supports the ability to activate your own 3rd party auto-responder to deliver important sequential emails to your clients at intervals of which you pre-determine when setting up your campaign. This new enhancement is great for both outsourced ASP models which operate on the provider's infrastructure and are configured via a web-based control panel (you usually pay a monthly fee) and is the easiest to implement for the end user; or server-side which enables the user to install the auto-responder system on your own server and may require technical skills. Set up auto-responder trigger emails on the Advanced Settings page of your control panel.
A new statistical feature has been added to the "Availability Checks" page under the Statistical Information section of your control panel. The system will now display the top 10 most checked dates for the upcoming year. This is information you can use to learn, in advance, what the hottest dates will be in the upcoming year so that you can price your services accordingly and staff your company appropriately.
Our services are used by thousands of companies in over a dozen countries worldwide. We know that formats for addresses are different from country to country. So rather than forcing you to use a specific term for address components, such as "city" or "state" or "zip", we instead give you full control over these terms. On the Master Settings page of your control panel you are be able to enter any term you want for all the components that make up an address. Use "House Number and Street" instead of "Address"? Use "Town" instead of "City"? Use "County" or "Province" instead of "State"? Use "Postal Code" instead of "Zip"? These changes are quick and simple with this new capability. You may already know that our services automatically reverse the date format for non-US companies, we allow you to change to any currency from the dollar, and we allow you to add special regional VAT/service taxes. Giving you full control over the address elements is just another step to ensure our services respect and reflect the needs of the various regions of the world.
Hotlinks to perform a reverse lookup on phone, address, and IP address have been added to the Client Communications section of your control panel. These links launch 3rd party sites that can help you verify the identity of your leads and/or help you to locate additional contact information.
Various web page and server database enhancements have been added to improve the speed and performance of your website tools. You should notice pages are loading faster than ever, in many cases virtually instantaneously. These enhancements also help optimize your website tools to ensure they look, function, and perform identically on all web browsers, including Internet Explorer, Firefox, Safari, Chrome, Opera, Netscape, and any others. Your clients will appreciate these new speed enhancements as your website tools function more like a piece of software and less like a web page. And yes, your website tools are fully functioning in Google's new Chrome browser!
This is a feature that has been developed for some time but was recently brought into the public spotlight by a handful of digital DJs. When uploading your music list, you can optionally include the fully qualified path to your song files. When a client submits a request list that contains songs with location data, the system will automatically email you a M3U file in addition to the standard CSV file. This M3U file is a universal file that most digital music programs will read in and establish a play list containing the selected songs. This means that the songs your clients have requested for their event will be automatically loaded into your digital DJ program, ready for your selection at their event. Your clients will visit your website, create their request list, submit their list to you electronically which includes the M3U file, and you simply click on that file to load their music into your digital DJ program! For more information and full instructions on how to include the file location data in your upload file, please visit the Music Database Upload page of your control panel.
A new website integration method is now available for the Guest Request system which allows you to place the initial Guest Request list login box directly on your web pages, similar to the Client Login box. This will give you the ability to place a Guest Request list login on your home page or other pages of your main website, if desired. Visit the Code Builder section to obtain the HTML code for this new integration method.
To further customize the cosmetic settings and differentiate your tools, you can now optionally specify a gradient on the accent cell at the top of the tables. Nearly a dozen different gradients are available, each producing different results. Visit the Master Settings page of your control panel to experiment with the effects of this fun new setting.
You can now easily redo a price quote or contract submitted in the past 90 days by visiting the Client Communications section of your control panel and clicking the "Redo" link next on the Quote Generator or Booking System page. This link opens up the corresponding tool and populates basic client information back into the form, including the client name, email address, address, city/town, state/province, zip/postal code, event type, event location, number of guests, event date, event times, and the original source so you can redo the quote or contract. Specific details of the quote or booking such as the package, price, and options are not populated back into this form, giving you the opportunity to re-select these items, making any necessary changes or edits. Additionally, if you have your Quote Generator and Booking System linked, you can use this feature to generate a contract from the price quote. If you have an auto-responder set on your Quote Generator, it will not be sent when using the "Redo" function.
The Top 200 Most Requested Songs list has been enhanced and expanded to offer even more suggestions for your clients. There are now separate lists for Top 200, Top 1960s, Top 1970s, Top 1980s, Top 1990s, Top 2000s, bride & groom, bride & father, groom & mother, bridal party, bouquet toss, garter toss, and cake cutting. This will provide clients more ideas and choices than the typical run-of-the-mill Top 200 party songs. All of the lists, like the original Top 200, are dynamically compiled in real time based on thousands of actual client requests made through the DJ Intelligence system over the past 12 months, providing accurate and true-to-life results. The "Top 200" button on the music searching tools has been replaced with a "Most Requested" button, and remains an optional feature which you can activate or deactivate on the Master Settings page of your control panel.
We have launched a new feature to help you get more leads & bookings and keep clients within your network of friends and colleagues. With this new feature, the Availability Checker Referral Network, you can now create your own lead generation network by automatically referring other companies who are available for an event date when you are not, and vice versa. Simply let the system know the account names of those companies you wish to refer. Then, when a prospective client checks your availability, if you are not available the system will automatically check the availability of the other companies you selected, and present the prospective client with a list of available companies, including full contact information. If the prospective client follows the provided links to request information from one of your friends or colleagues, your company name will appear as the "source" of the lead so you can get credit for the referral. This is a great new feature to help you keep your valuable leads within your own network of friends and colleagues, and help each other book more business. Log into your control panel today and visit the Advanced Settings page to set up this great new feature!
Can't remember why you blacked out a certain date or range of dates on your Availability Checker? This new feature allows you to enter a comment when blacking out a period of time so you can recall why the date was blacked out, or if you want indicate any special instructions for other staff members accessing your account.
A new option appears on the Quote Generator which allows the client to receive a copy of their custom price quote sent to their email address. The new checkbox appears on the main page which gathers the information to prepare the quote, just above the "Get Instant Quote" button. This is a separate email from the auto-responder email and only contains information regarding the actual price quote itself. Any promotional copy regarding your company will remain in the auto-responder email, which you can set up on the Advanced Settings page of your control panel.
The Referral Program website tool now prompts for phone number, in addition to email address, to give you another option for following up with each lead you receive. Since many consumers are reluctant to provide their phone number for privacy concerns, this is an optional field. This will maximize the response of this tool.
Previously if you used the drop down boxes for the Event Type, Event Location, and How You Were Referred (source) questions on your forms, your clients and prospective clients were unable to enter a free form value if their response did not appear on the list. For example, if the client's event took place at their own home, their home address would not have appeared in the "Event Location" drop down box, which you probably have populated with all of the banquet facilities and venues in your area. With this new feature, an "Other" option automatically appears as the last selection choice on every drop down. Upon selection, a free form text field appears below the drop down, allowing the client or prospective client to enter their own text.
We have added a feature which gives you the ability to specify an extended subject line on all emails sent by your website tools. You can specify data fields such as the client's name and event date. So instead of receiving emails with the common subject line of "Event Availability Form," you can instead receive emails with a subject line of "Event Availability Form - Jenny Smith, Saturday, June 27, 2009 Wedding". This subject line is not only more useful when searching for an email from a particular client, but it will also alleviate a headache for Gmail users who experience the common problem of Gmail grouping together emails with the same subject line as "conversations." You can customize your extended subject line on the Advanced Settings page of your control panel.
We have answered the call for a new feature which allows you to specify auto-charges/discounts by a specific date range, i.e. June 1, 2009 through December 31, 2009. This new feature was highly requested because of the state of the economy, many subscribers asked for a way to temporarily reduce their rates without affecting future bookings in 2010 and beyond. Previously the Quote Generator allowed you to specify an auto-charge/discount by month and day, but it would automatically apply to all years. With this added feature, you can now specify a year, allowing you to limit an auto-charge/discount to a very specific date range. This new feature can be found on the Quote Generator configuration page of your control panel.
A new feature is available when setting up a Guest Request group that allows you to post a special message for guests to read when making requests for an upcoming event. The personalized message appears at the top of the Guest Request page when making requests.
40 GBPS of additional data connectivity (bandwidth) will be added to our data center, including two new top tier providers. This additional connectivity will provide additional speed and redundancy. We currently receive connectivity from nearly a dozen different top tier data providers, ensuring blazing fast connection speeds and incredibly reliable backups. These new providers will be in addition to the existing connections, providing even greater speed and reliability.
A new optional feature has been added to your Quote Generator allowing you to break down the total cost by the number of guests attending the event. If activated, the system will divide the total cost by the number of guests and present prospective clients with a "cost per guest" in addition to the total cost. This is a great way to help prospective clients visualize the true cost of your services and how it compares with other aspects of their event. You can activate this new feature on the Master Settings page of your control panel.
When establishing a new Client Login, you now have the ability to select multiple Satisfaction Surveys. This functions similar to selecting multiple Planning Forms or Timelines. This is a beneficial feature if you offer more than one service and would like the client to submit a separate Satisfaction Survey for each service provided (i.e. DJ and video). To select multiple Satisfaction Surveys, simply hold your "Control" key while making selections.
You can now have a box to appear on the Music Database defining the user functions, including how to use the "ADD," "REM," and "NOTES" buttons. Some clients find this to be helpful, although most are able to understand the system without it. To enable this new feature, please visit the Master Settings page of your control panel.
The system now includes an optional built-in profanity content filter on all the music search tools. The profanity content filter looks for inappropriate words in song titles and artist names and automatically purges those songs from the search results so they can not be viewed. To enabled this new feature, please visit the Master Settings page of your control panel. NOTE: The content filter only searches for inappropriate words in the song titles or artist names themselves. It does not filter out songs with inappropriate lyrics.
You can now showcase Satisfaction Survey results for a specific staff member only. For example, if your account was www.demo.djintelligence.com/survey/results/ and you wanted to showcase only the surveys of DJ Paul Hewson, you can now add a special filter on the end of the URL "?Staff=" with the staff member's name to block out all other survey results. For example, www.demo.djintelligence.com/survey/results/?Staff=DJ+Paul+Hewson. You can optionally use the "+" sign anywhere there is a space in the staff member's name, however this is not required.
The Quote Generator was designed to trade a potential clients event information and contact details for an instant price quote, specially designed for their event. At your discretion, you can now optionally choose to display your package and option pricing right up front on the initial quote page. To enable this new feature, please visit the Master Settings page of your control panel. Please note, for maximum marketing response, it is highly recommended you do not activate this feature. In doing so, potential clients may feel they have no reason to fill out the form and you may see a dramatic decrease in submissions. Use this feature at your own risk.
Many times a client will misplace the contract generated by the Booking System and have to generate another copy. We've upgraded our systems so the Booking System now sends an additional electronic copy of the contract (or whatever terminology you use, i.e. Booking Agreement, etc.) to the client and to you by email. This is great for you and the client to be able to reference. On the Booking System configuration page of your control panel, you can change whether you want this electronic copy to be send to you and the customer, the customer only, you only, or not at all. Since the email copy is pure text, any HTML you have added to your contract will automatically be stripped out of the email version.
This upgrade allows for multiple events to be booked from the same client! Previously email address was the way client information was stored in the system, so it was difficult for clients who may have booked your services for multiple events, such as a school or company. The most common workaround was obtaining a secondary email address from the client to use for the additional event. However, this is no longer necessary as the system now uses event date in combination with email address to store client information. This means that you can flawlessly book an unlimited number of events from the same client! This upgrade is automatic and already available on your account. |