DJ Intelligence® | Frequently Asked Questions

Frequently Asked Questions

Can I break the Google (Gmail) mail grouping/threading?

Can I change my account name?

Can I have my forms sent to multiple email addresses?

Can my website visitors easily view my forms and tools on their mobile device or smart phone?

Do I have to use all of the tools that are included with my account?

Do I need to back up my data?

Do we have to host our website with you?

How can I prevent links from breaking in Outlook?

How do I disable pop-up blockers?

How do I disable/enable tools?

How do I get my logo to appear at the top of the tools?

How do I integrate my account with Google Analytics?

What are common integration methods?

What are Session Cookies and why are they used?

What if our website is designed or maintained by a webmaster?

What is Image Code Verification?

What Items are purged/deleted automatically?

Why am I not receiving emails sent from my tools?

Why am I receiving junk messages/spam sent through my website tools?

Why do some characters & symbols not appear appropriately on the page?

Why does MailChimp not import my customer names or event dates?

Why is a previous client's information appearing every time I load my tools?

Why is email address a required field on every tool?

Why was a client's information deleted?

Will your tools work with my flash website?

Please feel free to contact us if your question is not addressed here.