These are the most common questions we're asked by event professionals learning about DJ Intelligence. Have a question that's not answered here?
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Technical questions pertaining to the configuration, integration, and usage of DJ Intelligence can be found in our
Do I really need an interactive website?
Today’s tech-savvy clients aren’t just hoping for this type of interactive functionality, they’re demanding it! Consumers expect to be able to visit a company’s website, log in, and perform all the desired functions, whether it’s online banking, utilities, investments, shopping, or even event planning. Give your clients the ability to book, plan, and manage their entire event right on your website. Give clients a reason to keep coming back to your website regularly. Give clients the convenience and comfort of being able to log in on their schedule from any PC, Mac, or tablet, from work or home. Give clients the ability to collaborate with friends and family when planning their event, especially if planning from a distance. Make event planning fun!
Won’t something like this take the place of personal service?
DJ Intelligence was not designed to replace human contact or personal service, but enhance it! In fact, most companies find they now have increased contact and provide better service to their clients. The tools are a great way to collaborate with your clients and help them through the event planning process, whether in person at a meeting or remotely by phone or email. Customizable email alerts let you stay on top of event changes, so you have a reason to check in regularly. Plus, you and your staff will have access to your clients’ event information at every step of the process, even before they submit the final information, which means you can stay completely in the loop instead of waiting until you receive the paperwork at the very end.
Won’t this force me to give up too much control to the client?
We get it. Your clients hire you because you’re the professional, so it’s critical that you maintain control. We designed DJ Intelligence with that in mind. To your clients, DJ Intelligence helps them feel organized and on the same page with you. To you, it’s an opportunity to maintain control over your events. Take online requests, for example. You can specify how many requests of each type you are willing to accept. When your client hits that limit, the system will notify them that they cannot add another song unless they remove one of the others. Never again will you get twenty hours of requests for a three hour event! You can also specify how many days before the event date you require the client’s information to be submitted. You can choose to lock out the client after this time. So never again will you receive changes to a form after you’ve printed it out for the event! Plus, with all DJ Intelligence tools, you will have access to your clients’ event information at every step of the process, even before they submit the final information, which means you can stay completely informed on every decision.
What types of companies is DJ Intelligence designed for?
DJ Intelligence software is flexible enough to meet the demands of any event professional. There are many types of companies using our services including DJs, bands, musicians, entertainers, up-lighting providers, photo booth operators, wedding & event planners, videographers, photographers, caterers & bartending services, venues & banquet halls, limo services, florists, karaoke services, live performers, and other event professionals. If you provide a service for live events, we can help!
How do I add DJ Intelligence to my website?
DJ Intelligence is a service based in the cloud. This means there is no software to download or install. You simply activate your account, customize the tools the match your website (e.g. colors, fonts, logo, etc.), and paste a few snippets of HTML that we provide onto your existing web pages. In fact, DJ Intelligence can be added to most websites in just a few minutes time. Step-by-step instructions are provided and we offer unlimited support to assist you with configuration, integration, and usage.
Do I have to make any changes to my current website?
DJ Intelligence will integrate with any existing website, regardless of where it’s hosted or who designed it. No changes are required. You’ll simply need to paste a few snippets of HTML code onto your existing web pages to integrate the various website tools. Since our launch in 2002, we’ve never encountered a website that wasn’t able to integrate with DJ Intelligence.
What if I don’t have a website yet?
No problem! You can still use DJ Intelligence in stand-alone mode using the unique domain that’s included with your subscription.
Will DJ Intelligence tools match my website?
Dozens of cosmetic settings can be adjusted to match the look & feel of your existing website, including colors, fonts, logos, and much more. Most clients won’t even know that your event planning tools are hosted on our servers.
What if I don’t need all the tools you provide?
All of the tools included with DJ Intelligence are optional. Use only what you want and need for your business.
What if I’m not located in the U.S.?
No problem! DJ Intelligence is used in nearly two dozen countries worldwide. You can adjust settings like currency (e.g. $, €, £), date format, (e.g. MM-DD-YYYY vs. DD-MM-YYYY), as well as address terminology to match your local standards (e.g. ZIP Code vs. Postal Code) and add optional service or VAT taxes.
Is the software customizable for my unique business?
Of course! We recognize every business is unique, so we’ve made a considerable effort to make our software incredibly customizable. Decide which features and functions you want to use, add or remove questions from the forms, and tweak hundreds of other settings to your liking. You’re in full control.
Is my client information secure?
Yes! Our servers are kept secure behind a commercial grade firewall and your client data is password protected, only accessible by you. Account passwords are encrypted for added protection. Our sites and website tools are SSL encrypted (running over HTTPS) and our servers are PCI compliant, undergoing frequent security vulnerability scans to verify protection.
Do you backup my client information and settings?
Yes, we backup multiple times daily with an encrypted offsite backup each night.
Will DJ Intelligence work on a Mac, tablet, and smartphone?
DJ Intelligence renders beautifully on any PC, Mac, tablet, or smartphone. It's continually tested in Chrome, Edge, Firefox, and Safari to ensure full functionality. You and your clients will enjoy smooth, glitch-free operation regardless of the device you're using.
Is your service reliable and dependable?
We’re proud to be able to boast the highest rates of uptime. We operate fully redundant hardware, have access to multiple internet connections, and employ backup battery systems and generators. You can count on our service being accessible for your clients.
How accessible are you if I have questions or problems?
DJ Intelligence has an impeccable reputation for providing the highest level of support in the industry. Our support team is available around the clock to answer any questions you may have or assist you with configuration, integration, or usage. Your account comes with unlimited online support, and we’ll even happily work directly with other members of your staff to answer their questions, including your webmaster!
Will DJ Intelligence work with my business financial/management software?
Absolutely! DJ Intelligence was designed to layer on top of any existing system for running and managing your business, whether it’s specialized software for your industry, financial software like QuickBooks, calendar software like Outlook, or spreadsheet software like Excel. Or, if you prefer, you can organize all of your event information right within DJ Intelligence, having all of your data in one single system!
Will DJ Intelligence be around next year?
DJ Intelligence is owned and operated by Chicago-based Intelligence, Inc., a leading developer of online and mobile tools for the special events industry. Founded by two former entertainment executives, DJ Intelligence tools were first developed in 1998 and launched to the public in 2002. Intelligence, Inc. is financially stable and boasts an impeccable reputation for providing the highest level of support in the industry. In short, DJ Intelligence is here to stay!
How much does it cost?
DJ Intelligence is a subscription service, affordable for any business large or small. Plans and pricing can be viewed on the Pricing page.
Will DJ Intelligence make my website look like every other vendor site?
DJ Intelligence was not intended to dominate the content of your main site. Your website is a unique reflection of who you are and what your business offers. It should make your company stand out above the rest and clearly communicate what makes your business different. DJ Intelligence is simply an extension of that site. And while DJ Intelligence can be customized to closely match the look & feel of your website, the overall style of how the tools are presented will be similar from site to site. But it’s not unlike the fact that most DJs’ speakers look similar or most photographers’ cameras look similar. Speakers and cameras are tools of the trade, and DJ Intelligence should be considered no different. DJ Intelligence doesn’t define your business, it’s just a tool to help it run more efficiently.
Can’t I just design something like this on my own?
Sure! But odds are, your money is better invested in equipment and marketing, and your time is better invested in enhancing the services you provide. DJ Intelligence will save you tens of thousands of dollars in upfront programming and thousands more in ongoing upgrades and maintenance. For a small annual investment, you’ll have access to our world class system and can rest easy at night because we’ll keep it running smoothly for you and provide ongoing upgrades and enhancements!